Covid - 19 Operating Info

* Monday 06 April Update *

As a result of government mandated shutdowns of non-essential business, some of our key suppliers have been forced to temporarily suspend operations, including outbound shipping. The Loom Collection is still accepting and processing new orders, and we will notify you right away if you should expect any delay in receiving your items as a result of these shutdowns. 

We have also temporarily removed warehouse pick up as an order fulfillment option, but will still be offering outbound shipping as soon as it is safe to do so. If you have an existing open order our team will reach out to you with alternative options. 

We are working diligently to stay updated on the situation and keep our clients up to speed on all order delays. Even knowing there may be delays, we encourage you to place orders during this time. Our suppliers are still accepting new orders, so placing your order now ensures that your item(s) will be shipped out to you as soon as it is safe to do so. 

 We thank you for your continued support during this challenging time.