Questions? Comments?

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Fill out the form with your specified items or order number and we'll answer in 24-48hrs.

Our studio is open for walk-in visits
Monday to Saturday between 10 Am - 5 Pm
For any queries please fill in the online form or email us at info@theloomcollection.com 
Alternatively, you can call or WhatsApp us at

Our team will respond to any of your queries during business hours.

We are closed on Sunday.

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If you have a question about a specific order please have your order number handy so we can reference your order.